
What to ask a customer to write in a testimonial
Ask one to three focused questions that help the customer describe their original problem, the result and who might benefit from the same service.
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Ask one to three focused questions that help the customer describe their original problem, the result and who might benefit from the same service.
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Google prohibits incentives for reviews, but businesses can still make honest feedback convenient with direct links, QR codes and timely requests.
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Ask at the moment a customer expresses satisfaction, then send one clear link that lets them respond and control how their testimonial is used.
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