AI assistants

Connect ChatGPT

Add ReviewMix in ChatGPT on the web, sign in to ReviewMix, then call it from any chat with @.

Before you start

  • A ReviewMix account on Pro, Agency or Studio, or in a trial.
  • ChatGPT on the web, on a plan that allows custom MCP servers. On Pro a custom server can only read, so ChatGPT can read your reviews but not reply to them. Replying needs a Business, Enterprise or Edu workspace, whose admins can restrict custom servers. For other plans, see OpenAI's help article.

Add ReviewMix

  1. Open chatgpt.com/plugins, select +, then Add custom MCP server.
  2. Name: ReviewMix. Under Connection, Server URL: https://mcp.reviewmix.eu.
  3. For authentication, choose OAuth.
  4. Select I understand and want to continue, then Create as a plugin.
  5. A ReviewMix page opens. Sign in if you are not signed in yet; you come back to the same page.
  6. Check that the page names ChatGPT and says you will return to chatgpt.com. Tick Also publish and delete replies to Google reviews only if you want ChatGPT to reply and your plan allows it. Select Allow.

Only allow a request you started from ChatGPT a moment ago. If a ReviewMix connection page reaches you as a link from someone else, cancel it.

If you do not see Add custom MCP server, your plan or your workspace's settings do not allow custom servers.

Use it in a chat

Type @ in the message box, choose ReviewMix, and ask in your own words, for example:

  • Which of my reviews from the last two weeks have no reply yet?
  • Summarise what customers said about us this month.
  • Draft a reply to the newest one-star review and show it to me before you publish it.

ChatGPT asks you to confirm an action that changes something, such as publishing a reply.

Change permissions or disconnect

To change what ChatGPT may do, disconnect it in ReviewMix (Account > Connected assistants) and connect again from ChatGPT; the new connection replaces the old one. If ReviewMix shows Needs reconnecting, connect again from ChatGPT.

If it does not work

  • The ReviewMix page says assistant access needs Pro: the account you signed in to is on Free. Upgrade it, or sign in to the account that has the plan.
  • Still stuck: write to us with the time you tried and what ChatGPT showed.