AI assistants

Connect Claude

Add ReviewMix to Claude once, sign in to ReviewMix, and Claude can work with your reviews in any chat where you turn it on.

Before you start

  • A ReviewMix account on Pro, Agency or Studio, or in a trial.
  • A Claude plan with custom connectors: Free (one custom connector), Pro, Max, Ultra, Team or Enterprise. On Team and Enterprise an owner adds the connector; see below.

Add the connector

On claude.ai or in the Claude desktop app:

  1. Open Settings > Customize > Connectors, select Add, then Add custom connector.
  2. Name: ReviewMix. URL: https://mcp.reviewmix.eu. Select Continue.
  3. For signing in, choose Sign in now. If Claude asks how to identify itself, keep Use Claude's published identity. ReviewMix does not support Register automatically, and that choice fails at sign-in.
  4. Select Add, then Connect if Claude shows it.
  5. A ReviewMix page opens. Sign in if you are not signed in yet; you come back to the same page.
  6. Check that the page names Claude and says you will return to claude.ai. Tick Also publish and delete replies to Google reviews only if you want Claude to reply. Select Allow.

Only allow a request you started from Claude a moment ago. If a ReviewMix connection page reaches you as a link from someone else, cancel it.

Team and Enterprise

An owner adds the connector in Organization settings > Connectors > Add > Custom (type Web, if asked), with the same name, URL and choices. Each member then opens Settings > Customize > Connectors, finds ReviewMix with the Custom label, selects Connect, and signs in to their own ReviewMix account.

Use it in a chat

In a chat, select +, then Connectors, and turn ReviewMix on. Then ask in your own words, for example:

  • Which of my reviews from the last two weeks have no reply yet?
  • Summarise what customers said about us this month.
  • Draft a reply to the newest one-star review and show it to me before you publish it.

Claude asks before it publishes or deletes a reply, unless you chose Always allow for that tool. In Research mode Claude can use connectors without asking, so leave the reply permission off if you use Research with ReviewMix.

Change permissions or disconnect

Claude cannot change a connector's sign-in once it is added. To change what Claude may do, disconnect it in ReviewMix (Account > Connected assistants) and connect again from Claude; the new connection replaces the old one. If ReviewMix shows Needs reconnecting, connect again from Claude.

If it does not work

  • The ReviewMix page says assistant access needs Pro: the account you signed in to is on Free. Upgrade it, or sign in to the account that has the plan.
  • Claude says it could not connect after you allowed it: remove the connector in Claude and add it again, keeping Use Claude's published identity.
  • Still stuck: write to us with the time you tried and what Claude showed.