Your reviews, in your AI assistant

What the assistant can do

ReviewMix runs an MCP server, the standard way AI assistants connect to outside tools, at https://mcp.reviewmix.eu. A connected assistant can:

• List your businesses and their Google reviews, filtered by rating, date or whether they still need a reply.
• Summarise ratings and review counts over 7, 30 or 90 days or a year (Agency and Studio).
• Read your approved testimonials, with only the details each customer agreed to show.
• Read the private feedback customers sent through your feedback form.
• Publish or delete replies to Google reviews, only if you give it that permission.

Who can use it

Assistant access is included in the Pro, Agency and Studio plans, and in a trial of them. There are no credits and no charge per request. It is not part of Free.

Your assistant needs a plan of its own that allows custom connectors. The Claude and ChatGPT pages say which plans do.

How to connect

• Claude on the web or in the desktop app: you sign in to ReviewMix and choose what Claude may do. No key to copy.
• ChatGPT on the web: the same sign-in, where your ChatGPT plan allows custom servers.
• An API key for Claude Code and other tools that send their own header.

Two permissions

• Read. Every connection and key has it: your businesses, reviews and replies, review statistics, approved testimonials, private feedback, and your private notes on a review.
• Reply to Google reviews. Off unless you choose it. The assistant can publish a reply under your business's name on Google, replace one, or delete one. ChatGPT asks you to confirm before it publishes; Claude asks too, unless you chose Always allow for that tool.

A permission is fixed for the life of a connection or key. To change it, disconnect and connect again, or create a new key.

The tools

Assistants choose these themselves; you never type their names. They are listed here for developers and the curious.

• list_businesses: your businesses and their Google listings.
• list_reviews: Google reviews, newest first, with filters.
• get_review: one review, with your private notes.
• review_summary: ratings and counts over a period (Agency and Studio).
• list_testimonials: approved testimonials, only the details each customer agreed to show.
• list_feedback: private feedback messages.
• reply_to_review: publishes or replaces a reply on Google (reply permission).
• delete_review_reply: deletes a reply on Google (reply permission).

Fair use

• 60 requests a minute for each key or connection.
• 20 replies or reply deletions an hour for each key or connection.
• Replies through assistants each day (UTC): 10 on Pro, 20 on Agency, 30 on Studio.

Google limits how many replies ReviewMix can send for all its customers together, so for now part of that daily allowance is shared: on a busy day it can run out before you reach your own number. Replies you write in the ReviewMix dashboard never count.

Where your data goes

The server runs in the EU, on the same servers as the rest of ReviewMix, and answers only you. What happens to what the assistant reads is up to the assistant you choose and your account with it.

Reviewers' photos, customers' email addresses, consent records and your Google credentials are never sent.

Disconnect or revoke

In ReviewMix, open Account. Connected assistants lists each assistant you signed in from, with its permission and when it was last used; Disconnect ends its access at once. API keys are under AI assistant access, where Revoke does the same.