
Can you delete a bad Google review about your business?
Business owners cannot remove customer reviews themselves, but they can report policy violations and respond constructively to genuine criticism.
Read articleShort, practical writing for clinics, salons, trades and restaurants — how to earn more Google reviews, show them on your site, and stay on the right side of the rules.

Business owners cannot remove customer reviews themselves, but they can report policy violations and respond constructively to genuine criticism.
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GDPR sets no fixed retention period for testimonials, so each business must define and document a period tied to purpose and consent.
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Learn how review data reaches a website, which external servers a visitor may contact, and how to inspect a widget before installing it.
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Ask at the moment a customer expresses satisfaction, then send one clear link that lets them respond and control how their testimonial is used.
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Customers can withdraw consent after publication, and businesses need a reliable way to remove affected personal data and record the change.
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